# Sorry, basic question

**URL:** <https://community.alliancegenome.org/t/sorry-basic-question/3984>\
**Category:** WormBook\
**Created:** [June 27, 2011, 11:28am UTC](https://community.alliancegenome.org/t/sorry-basic-question/3984 "2011-06-27T11:28:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![macro](https://community.alliancegenome.org/letter_avatar_proxy/v4/letter/m/ba8739/32.png) [@macro](https://community.alliancegenome.org/u/macro)\
**Post date:** [June 27, 2011, 11:28am UTC](https://community.alliancegenome.org/t/sorry-basic-question/3984/1 "2011-06-27T11:28:11Z")

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Hello! 🙂

my question is very basic because I’m quite beginner in the management of C. elgans. I received two strains of worms and do not move or respond to being touched. Is it that they are dead and have to order them again? :’(

please need guidance.

Thanks a lot.

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**Author:** ![dspoole](https://community.alliancegenome.org/letter_avatar_proxy/v4/letter/d/898d66/32.png) [@dspoole](https://community.alliancegenome.org/u/dspoole)\
**Post date:** [June 27, 2011, 5:04pm UTC](https://community.alliancegenome.org/t/sorry-basic-question/3984/2 "2011-06-27T17:04:26Z")

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What strains, exactly?

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**Author:** ![macro](https://community.alliancegenome.org/letter_avatar_proxy/v4/letter/m/ba8739/32.png) [@macro](https://community.alliancegenome.org/u/macro)\
**Post date:** [June 28, 2011, 12:59pm UTC](https://community.alliancegenome.org/t/sorry-basic-question/3984/3 "2011-06-28T12:59:04Z")

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N2 and AU37.  
I noticed that strains AU37 were mostly tucked in agar. On the other hand, do chunking, the worms did not respond, so I think they are dead.

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**Author:** ![dspoole](https://community.alliancegenome.org/letter_avatar_proxy/v4/letter/d/898d66/32.png) [@dspoole](https://community.alliancegenome.org/u/dspoole)\
**Post date:** [June 28, 2011, 2:41pm UTC](https://community.alliancegenome.org/t/sorry-basic-question/3984/4 "2011-06-28T14:41:17Z")

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They could have been exposed to too much heat in transit. Perhaps contact the source of the worms for advice.

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**Author:** ![macro](https://community.alliancegenome.org/letter_avatar_proxy/v4/letter/m/ba8739/32.png) [@macro](https://community.alliancegenome.org/u/macro)\
**Post date:** [June 28, 2011, 8:03pm UTC](https://community.alliancegenome.org/t/sorry-basic-question/3984/5 "2011-06-28T20:03:48Z")

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thanks for the answer, then I will request the worms with a private courier service 😉